Privacy Policy

This Privacy Policy explains how iget-australia.com (“IGET-Australia”, “we”, “us”, “our”) collects, uses, and safeguards personal information when providing an online retail store for vape, vapes, and disposable vapes from brands including IGET, BIMO, and ALIBARBAR across Australia.

Overview

IGET-Australia operates an e-commerce platform dedicated to retail sales of IGET, BIMO, and ALIBARBAR disposable vapes, serving customers throughout Australia with secure ordering, fulfillment, and support. This policy applies to all interactions with our website, accounts, checkout, customer service, and related communications.

Scope of services

We provide an online catalog, ordering, payment processing via approved providers, and delivery coordination for vape, vapes, and disposable vape products within Australia. Our Services include account creation (optional), order tracking, customer support, and promotional communications where consent is provided.

Information we collect

Personal details

  • Contact details such as name, email, phone, and billing/shipping address used for account setup, orders, and support.

  • Order details required to process purchases of vape, vapes, and disposable vapes and manage delivery.

Payment information

  • Payment method details are processed by compliant payment processors; we receive limited tokens/confirmations necessary to validate and reconcile orders.

Device and usage data

  • Technical data (IP address, browser type, device identifiers) and interaction logs (pages viewed, session timestamps, referral data) collected to secure the site and improve performance.

Cookies and similar technologies

  • Cookies, pixels, and local storage are used for authentication, cart persistence, analytics, and site personalization. Browser settings can be used to manage or block cookies; some features may not function without them.

How we use information

Order fulfillment and operations

  • Processing orders for vape, vapes, and disposable vapes; providing confirmations, invoices, shipping updates, returns handling, and customer support.

Site performance and security

  • Monitoring, testing, troubleshooting, and preventing fraud or abusive activity to protect accounts and transactions.

Analytics and improvements

  • Measuring traffic and engagement to enhance navigation, search, merchandising, and inventory planning.

Communications

  • Sending transactional messages (order confirmations, shipment notices) and, where permitted, marketing updates with opt-out options in each message.

Legal bases (where applicable)

Depending on jurisdiction, we rely on one or more bases such as performance of a contract (processing and delivering orders), legitimate interests (site security, fraud prevention, service improvement), and consent (optional marketing communications).

Sharing of information

Service providers

  • Logistics, warehousing, payment processors, analytics, customer support, and IT vendors receive only the data required to perform contracted services and are bound by confidentiality and security obligations.

Business continuity

  • In the event of a merger, acquisition, or asset transfer, personal information may be transferred subject to the same protections outlined in this policy.

Compliance and protection

  • Information may be disclosed where required by law, regulation, legal process, or to protect our rights, property, customers, or the security of our Services.

Data security

We employ administrative, technical, and physical safeguards, including encryption in transit (SSL/TLS), access controls, and monitoring to help protect personal information. No online system can be guaranteed 100% secure, but controls are regularly reviewed and improved.

Data retention

Personal information is retained only as long as necessary for order processing, legal and tax compliance, dispute resolution, and enforcing agreements, followed by secure deletion or de-identification.

International transfers

Where service providers or infrastructure operate outside the country of residence, appropriate measures (such as contractual safeguards) are used to protect transferred personal information.

Access and choices

Access, correction, deletion

  • Account holders can view or edit profile details in the account area or by contacting support. Requests for access, correction, or deletion will be handled in a reasonable timeframe, subject to legal obligations.

Marketing preferences

  • Recipients can unsubscribe from marketing emails at any time using the link provided in each message or by contacting support. Transactional communications related to orders will continue as needed.

Cookie controls

  • Cookie settings can be managed via browser or device preferences. Some site features (like cart and checkout) rely on cookies to function properly.

Third-party links

Our website may contain links to third-party sites and services. Those entities operate under their own policies; reviewing their privacy practices is recommended before providing information.

Changes to this policy

This policy may be updated periodically to reflect changes to our Services, vendors, or legal requirements. The “Last updated” date will be revised accordingly. Continued use of our Services after an update constitutes acceptance of the revised policy.

Contact us

For privacy questions, data requests, or concerns, contact: [email protected]